Warranty Information

The following limited warranties information is provided on Elo Touch Solutions products. The warranty period begins on the date when the Elo product is first shipped to the Elo Touch Solutions customer. For information on returns, see Customer Service for your region.

Interactive Digital Signage (IDS) 32-70” Large Format Signage 3 years
Large Format Open Frame 3 years
All-in-One Devices i-Series Windows, X-Series, E-Series, PayPoint, EloPOS, C-Series, and D-Series 3 years
i-Series Android 2 years
Touchscreen Monitors LCD Monitors and Small Format Open Frame 3 years
Computers Elo Computer Module (ECM) 3 years
Elo Backpack 2 years
Touchscreens & Controllers
(when sold as components)
AccuTouch® 5 years
AccuTouch - Zero Bezel 3 years
IntelliTouch® 5 years
IntelliTouch - Zero Bezel 3 years
TouchPro® 2 years
Controllers (except COACh) 5 years
Peripherals and Options
(field-installable)
Edge Connect Peripherals 2 or 3 years*
EMV Cradles 3 years
Expansion Modules 2 or 3 years*
Stands and Mounts 2 or 3 years*
Tablets Elo Tablet (ETT10A1) 18 months

Elo also offers an Extended Warranty option.

*For peripherals and options, check the specific peripheral or option specifications for warranty term.