March 5, 2020

AT&T Healthcare Selects LifeMedID and Elo Self-Service Solutions to Streamline Patient Registration

AT&T Healthcare Selects LifeMedID and Elo Self-Service Solutions to Streamline Patient Registration

The robust patient-identification software and interactive hardware combine to improve security, increase productivity and reduce patient wait times

Elo Self Service AT&T Check-in Solution

LifeMedID (subsidiary of OrangeHook, Inc OTCBB; ORHK), a leader in digital identity assurance and authentication software, and Elo, a leading provider of interactive solutions, today announced they have been selected by AT&T Healthcare, a leader in edge-to-edge technologies for healthcare organizations, to create a frictionless patient experience.

This strategic alliance extends AT&T’s edge-to-edge digital healthcare solutions to enhance the patient journey, said Rod Cruz, General Manager Healthcare Industry Solutions, AT&T Business. The LifeMedID and Elo solution can help our healthcare customers realize immediate gains in patient satisfaction and evolve for future needs as the consumerization of the industry grows.

With this relationship, AT&T can quickly deliver a streamlined patient check-in solution – one that is fully configurable and biometric agnostic – to its broad platform of healthcare organization users. The solution simplifies patient intake with an engaging, user-friendly design ideal for satisfying the experiential expectations of modern consumers. Enabling patients to check-in, register, verify their identity and insurance information, make payments, and schedule appointments in an elegant, efficient and highly secure fashion, this adaptable solution enhances the patient experience while delivering productivity and security gains to providers.

Ensuring fast and accurate patient identification across the full spectrum of medical care visits enables consumer confidence in the completeness of their digital health record, said Rick Resnick, CEO of LifeMedID. We’re excited to have AT&T bring this ease of experience to an even broader range of providers interested in shortening patient wait times and improving the bottom line with seamless integration into existing or desired workflows.

In response to a 2018 survey from KLAS Research, more than half of healthcare organizations confirmed that patient intake management solutions helped their practice to be more efficient, focus on patient experience, and eliminate overhead associated with processing patient questionnaires. LifeMedID’s proprietary software provides exceptional identity assurance solutions at check-in/intake, enabling full utilization of digital health records to improve care, eliminate duplicate records and reduce administrative costs.

Elo is enabling partners to streamline the patient experience with modular, healthcare-ready self-service solutions, said Jeff Fountaine, director healthcare solutions, Elo. Our configurable platform simplifies IT management so hospitals and medical offices can focus on what’s most important: the patient.

The solution runs on Elo’s modular platform, comprising a commercial-grade 15-inch or 22-inch I-Series touchscreen computer paired with a floor or countertop self-service stand. Providers can configure the device using traditional USB connectivity or the Elo Edge Connect™ system, which enables up to four peripherals to be added to the edges of the display ─ including a 2D barcode scanner, EMV payment device, fingerprint reader and a soon-to-launch 3D facial identification camera. The peripherals selected can also be swapped out and reconfigured as needed to adapt to evolving consumer demands for check-in and identification.

About LifeMedID
As a leader in HealthCare Identity, LifeMedID enables comprehensive patient identification by providing Authoritative Identity Management Exchange (AIMe). AIMe provides confirmation that patients are accurately known as they travel through the various stages of care, allowing facilities to confidentially welcome patients and successfully manage their identities. LifeMedID works with a number ofbiometric tokens to ensure accuracy and ease of use across the entire continuum of care. LifeMedID is constantly seeking to optimize the patient experience and improve the efficiency of the provider’s work flows.

About Elo
As a leading global supplier of interactive solutions, #EloIsEverywhere. To date, we have deployed more than 25 million installations in over 80 countries. A new Elo touchscreen is installed every 21 seconds, on average, somewhere in the world. Built on a unified architecture, Elo’s broad portfolio allows our customers to easily Choose, Configure and Connect & Control to create a unique experience. Choose from all-in-one systems, open-frame monitors and touchscreen monitors ranging from 10 to 70 inches. Configure with our unique Elo Edge Connect peripherals that allow use-specific solutions. Connect & Control with EloView®, a secure, cloud-based platform for Android-powered devices. EloView enables secure deployment and management of a large network of interactive systems designed to reduce operating costs while increasing up-time and security.

Consumers can find Elo touchscreen solutions in self-service kiosks, point-of-sale terminals, interactive signage, gaming machines, hospitality systems, point-of-care displays and transportation applications—to name a few. Learn more at